It is an unfortunate fact of life that equipment fails. These failures can prevent your employees from performing their duties and can impact your company's ability to deliver to your customers.
Network monitoring is no longer is luxury. It is a necessity.
Our network monitoring service will monitor multiple aspects of your critical systems around the clock to ensure that everything is performing optimally. We can detect impending issues (a hard drive approaching low space) up to sudden loss of service (a network device going offline).
Our monitoring system will alert our support engineers as well as any number of your employees within seconds of a failure. If part of an existing maintenance agreement a WesTechs support engineer is automatically dispatched to begin problem resolution.
Receiving alerts about forthcoming issues allows for a planned response in a controlled manner. Receiving alerts about sudden failure allows for a rapid response. Network monitoring pinpoints failure for swift and targeted resolution.
All of this means you can quickly and effectively respond to problems and keep the focus on running your business.
Equipment failure outside of business hours is likely to go unnoticed by most organizations. It isn’t until the next day when people start to arrive that issues are discovered and reported.
Many companies and organizations have services that need to continuously operate such as an internet connection, backups, websites, email or wireless services.
Network monitoring takes place 24 hours a day, 365 days a year.
Network monitoring will detect issues before they turn into full blown downtime. If your internet connection starts to slow down over a number a days, network monitoring will let you know so you can contact the provider before it goes completely offline.
Rather than being informed of a problem by an employee or customer, network monitoring gives you immediate knowledge when issues arise which allows you to instantly start taking corrective action.
See the current status of your equipment via your own web based dashboard. Smartphone and tablet versions are available for reporting on the go.
Pick out trends over time - see what equipment is becoming unreliable and how much Internet bandwidth you consume.
Network monitoring puts information in your hands so you can make informed decisions.
Many employees at a large number of organizations cannot work if some or all IT resources are unavailable. Some organizations cannot function at all without various critical IT services. Network monitoring helps keep your employees productive and your organization running.
Network monitoring can detect things like warranties that are about to expire, equipment rooms with high temperatures or humidity levels and even water leaks. These detections enable a swift response to renew warranties for continued support and address environmental issues before they damage equipment.
Our approach is simple but effective: our monitoring servers constantly perform hundreds of health and status checks on your equipment. When a problem is detected we notify the appropriate people so that the problem can be addressed.
Is your email server down? Get notified via text message.
Is your equipment getting too hot? We will let you know before damage occurs.
